Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-strategies-for-customer-service-in-automotive-shops.livebursts.com (hereinafter referred to as “AI Strategies for Customer Service in Automotive Shops,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online forms, email newsletters, and any other digital services provided under the domain https://ai-strategies-for-customer-service-in-automotive-shops.livebursts.com. Please note that this policy does not extend to external links or third-party platforms accessed from our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy applies when you engage in the following activities:

  1. Using our applications or services as an authorized user.
  2. Visiting any of our websites that reference this Privacy Policy.
  3. Subscribing to receive communications, such as newsletters, emails, phone calls, or text messages/SMS from us.

Personal Data Collection

We collect several types of personal information to enhance your experience and improve our services:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Credit card details and billing addresses required for transactions.
  • Financial Information: Banking information for financial transactions and record-keeping.
  • Purchase Information: Data about products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and browser types.
  • Location Data: Information about your geographical location when using our location-based services.
  • Feedback: Comments, suggestions, and reviews you provide to help us improve.
  • Social Media Information: Data from social media platforms when you interact with our content or share it.
  • Product Information: Details about products you express interest in or purchase from us.

We collect this data through various means, including direct user input, automated tracking technologies (like cookies), and third-party service providers.

Cookies

Our website uses cookies to enhance your browsing experience and gather analytics. Cookies are small text files stored on your device that serve multiple purposes:

  • Strictly Necessary: These ensure basic functions of our website, such as enabling you to navigate through pages.
  • Preference: Cookies remember your preferences for a personalized user experience.
  • Analytics: They help us understand and analyze website performance, track usage, and improve functionality.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified at the time of collection or as required by law. Once the retention period expires or when these purposes are fulfilled, we securely delete or anonymize the data.

Security Measures

AI Strategies for Customer Service in Automotive Shops implements robust security measures to safeguard your personal data:

  • We use encryption for secure communication and data storage.
  • Our third-party processors adhere to strict security standards to protect your information.

Children’s Privacy

We do not intentionally collect or store any personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us at the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access, rectification, or erasure of your data.
  • Restriction or object to the processing of your information.
  • Right to data portability, allowing you to move or copy your data.
  • Right to withdraw consent for data processing at any time without affecting the lawfulness of prior processing.

To exercise these rights or if you have any data-related inquiries, please contact our privacy team using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for any updates.

Contact Information

For any questions regarding privacy, data requests, unsubscribe inquiries, or complaints, please reach out to us:

  • Email: contact@ai-strategies-for-customer-service-in-automotive-shops.livebursts.com
  • Address: [Provide the physical address if applicable]